Our Story

Philosophy

Change is a basic law of nature. Whether it’s environmental, social, or business practice/ procedure, we all must learn to adapt to change. The claims process has not been granted exception to this law, therefore, as the claims process continues to change, we, as claim folk, must adapt and change as well.

1977

January 1, 1977

ACS Established February 4, 1977

1978

January 1, 1978

ACS selected to perform the investigation and development of employment and medical histories of hundreds of claimants for over two dozen law firms and insurance companies involved in the emerging asbestosis litigation.

1982

January 1, 1982

ACS chosen to handle all the claims for the primary carrier for the 1982 World’s Fair. ACS staffed an onsite claims office 10:00 A.M. to 10:00 P.M. seven days a week for the six month period May 1, 1982 through October 31, 1982.

1993

January 1, 1993

ACS responds to March 13th , “Blizzard of 93″ by going into a 7 day a week mode to handle the record number of collapse and freeze claims.

2005

January 1, 2005

ACS selected as TPA for Workers’ Compensation and Occupational Disease claims by the Y-12 Nuclear Security Complex in Oak Ridge, TN.

2007

January 1, 2007

ACS responds and meets upgraded data handling security protocols dictated for Y-12 Nuclear Security Complex in Oak Ridge, TN.

2011

January 1, 2011

ACS responds to the April 27th “Mother of All Tennessee Hailstorms” by going into 7 day a week mode for the following six months.

2016

January 1, 2016

ACS launches Subro Support focusing on client assistance in developing and pursuing subrogation.