Our Story


Change is a basic law of nature. Whether it’s environmental, social, or business practice/ procedure, we all must learn to adapt to change. The claims process has not been granted exception to this law, therefore, as the claims process continues to change, we, as claim folk, must adapt and change as well.


January 1, 1977

ACS  Established February 4, 1977

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January 1, 1978

ACS selected to perform the investigation and development of employment  and medical histories of hundreds of claimants for over two dozen law firms and insurance companies involved in the emerging asbestosis litigation.

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January 1, 1982

ACS chosen to handle all the claims for the primary carrier for the 1982 World’s Fair. ACS staffed an onsite claims office  10:00 A.M. to 10:00 P.M. seven days a week for the six month period May 1, 1982 through October 31, 1982.

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January 1, 1993

ACS  responds to March 13th , “Blizzard of 93″ by going into a 7 day a week mode to handle the record number of  collapse and freeze claims.

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January 1, 2005

ACS selected as TPA for Workers’ Compensation and  Occupational Disease claims by the Y-12 Nuclear Security Complex in Oak Ridge, TN.

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January 1, 2007

ACS responds and meets upgraded data handling security protocols dictated for Y-12 Nuclear Security Complex in Oak Ridge, TN.

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January 1, 2011

ACS responds to the April 27th “Mother of All Tennessee  Hailstorms”  by going into 7 day a week mode for the following  six months.

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January 1, 2016

ACS  launches  Subro Support  focusing on client assistance  in developing and pursuing subrogation.

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