Our Story

Philosophy

Change is a basic law of nature. Whether it’s environmental, social, or business practice/ procedure, we all must learn to adapt to change. The claims process has not been granted exception to this law, therefore, as the claims process continues to change, we, as claim folk, must adapt and change as well.

1977

January 1, 1977

ACS Established February 4, 1977

1978

January 1, 1978

ACS selected to perform the investigation and development of employment and medical histories of hundreds of claimants for over two dozen law firms and insurance companies involved in the emerging asbestosis litigation.

1982

January 1, 1982

ACS chosen to handle all the claims for the primary carrier for the 1982 World’s Fair. ACS staffed an onsite claims office 10:00 A.M. to 10:00 P.M. seven days a week for the six month period May 1, 1982 through October 31, 1982.

1993

January 1, 1993

ACS responds to March 13th , “Blizzard of 93″ by going into a 7 day a week mode to handle the record number of collapse and freeze claims.

2005

January 1, 2005

ACS selected as TPA for Workers’ Compensation and Occupational Disease claims by the Y-12 Nuclear Security Complex in Oak Ridge, TN.

2007

January 1, 2007

ACS responds and meets upgraded data handling security protocols dictated for Y-12 Nuclear Security Complex in Oak Ridge, TN.

2011

January 1, 2011

ACS responds to the April 27th “Mother of All Tennessee Hailstorms” by going into 7 day a week mode for the following six months.

2016

January 1, 2016

ACS launches Subro Support focusing on client assistance in developing and pursuing subrogation.

You are receiving this Notice as you have been, or are currently, an appreciated client of the independent claims adjusting company, Appalachian Claims Service (ACS).

We are respectfully advising that this quality legacy company, founded in 1977 by the late Vaughn Leslie, will be ceasing operations on Thursday, January 31^st, 2019.

However we are proud to announce that effective February 1, 2019 all current ACS employees and adjusters will remain working and offering their field appraisal and adjusting services as employees of another quality, Tennessee-based, independent adjusting company, Tenco Services, Inc.

Tenco was founded in 1947 by the late Joe P Moss Sr. and continues today as a family, property and casualty claims adjusting company located throughout the southeast US.

Please continue to send your assignments to the same email, fax and telephone numbers of Appalachian Claims Service. All such new assignments after January 31^st, 2019 will be handled and reported under the name, ACS Tenco.

All the service rates and agreed handling instructions which Appalachian Claims Service (ACS) has had with its clients will be honored and accepted by ACS Tenco on new claims starting this Friday, February 1^st, 2019.

Thank you for continuing your east Tennessee claims service with the same Appalachian claims personnel who have been handling your claims for the past many years.